Terms and Conditions

Effective Date: 18 September 2024

Welcome to Vet Care Rx. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully as they govern your use of our site and services. If you do not agree to these terms, please refrain from using our website.

1. General Use

By using the Vet Care Rx website, you acknowledge and agree that:

•You are at least 18 years old or have the legal authority to enter into these terms.

•You will provide accurate and up-to-date information when creating an account or making a purchase.

•You are responsible for maintaining the confidentiality of your account and password.

•You will not use the website for any unlawful or unauthorized purpose.

2. Products and Services

Vet Care Rx offers veterinary medications, products, and services for dogs and cats. The availability of products is subject to change without notice. We make every effort to provide accurate descriptions, images, and prices, but we do not guarantee that the information on the website is complete, current, or error-free.

We reserve the right to modify or discontinue any product or service without prior notice.

3. Pricing and Payment

Vet Care Rx operates in a multicurrency format to accommodate customers worldwide. All prices listed are subject to change without notice. We strive to ensure that all pricing information is accurate, but errors may occur. In the event of a pricing error, we reserve the right to cancel or refuse any orders placed at an incorrect price, even if the order has been confirmed and payment has been processed.

We accept credit cards as the primary payment method. By submitting payment information, you authorize us to charge the applicable amount for your order.

4. Shipping and Delivery

We offer worldwide shipping. Shipping costs and estimated delivery times will be provided during the checkout process. Vet Care Rx is not responsible for delays caused by shipping carriers, customs processes, incorrect delivery addresses, or any other issues beyond our control.

Once an order is shipped, you will receive a tracking number to monitor the delivery status of your purchase. Any additional customs fees or duties imposed by your country are the responsibility of the customer.

5. Returns and Refunds

Due to the nature of our products, Vet Care Rx does not accept returns or exchanges. All sales are final, and we encourage customers to carefully review their orders before completing the purchase. In cases where a product arrives damaged or incorrect, please contact our customer support team at [email protected] to resolve the issue.

6. Limitation of Liability

To the fullest extent permitted by law, Vet Care Rx, its affiliates, employees, or agents shall not be liable for any direct, indirect, incidental, or consequential damages arising from:

•Your use of or inability to use our website or products.

•Errors, mistakes, or inaccuracies of content on the website.

•Any unauthorized access to or use of our servers and/or personal information.

Our total liability for any claim related to the use of the website or products shall not exceed the amount paid for the specific product or service in question.

7. Intellectual Property

All content on the Vet Care Rx website, including text, images, logos, graphics, and software, is the property of Vet Care Rx or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from this website without prior written permission from Vet Care Rx.

8. Third-Party Links

Our website may contain links to third-party websites for your convenience. Vet Care Rx is not responsible for the content or accuracy of these external sites, and the inclusion of any links does not imply endorsement. If you choose to access third-party websites, you do so at your own risk.

9. Modifications to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page, and the effective date will be updated accordingly. It is your responsibility to review these terms periodically to stay informed of any changes. Continued use of the website after modifications indicates your acceptance of the updated terms.

10. Governing Law and Dispute Resolution

These Terms and Conditions are governed by and construed in accordance with the laws of Malaysia, without regard to its conflict of law principles. Any disputes arising from these terms shall be settled by arbitration in Kuala Lumpur, Malaysia. By using our website, you agree to resolve any legal disputes in this manner.

11. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Vet Care Rx

Email: [email protected]

By using our website, you agree to these Terms and Conditions. Thank you for choosing Vet Care Rx for your pet’s healthcare needs!